Program Director


Intonation Music provides opportunities for young people in Greater Bronzeville to explore their potential and discover a new passion through the experience of learning to play instruments, forming a band with their peers, and performing the music they know and love. Intonation programs amplify youth voice, identity and creativity, which begins by working in an art form that matters to young people, popular music.

Our year-round classes make music accessible to children in Greater Bronzeville on Chicago’s mid-south side  by providing them with instruments, instruction, mentorship, and the chance to perform on stages across the city. Each Intonation student takes part in a personal and team approach to practice, setting goals, and problem solving; and over time they gain the confidence to take charge of their direction and seek out new experiences.

During the 2017-18 Program Year, Intonation served over 600 students at Chicago Public Schools, Charter Schools, Chicago Park District locations, and other community organizations.



The Program Director (PD) and Education Director (EdD) make up our program leadership team, and  are responsible for ensuring the high quality (EdD) and efficient implementation (PD) of our youth-driven music education programs. Under the supervision of the Executive Director and in collaboration with the Education Director, the PD oversees the logistics of Intonation’s program delivery, and is responsible for instructor team assignments, site logistics (contracting, scheduling, management, and reporting), and supervision of  special projects including performance events, summer camps, one-day workshops, and music-industry clinics.

The successful candidate will be ready to hit the ground running with a passion for our mission, enthusiasm, superior organizational and communication skills, analytical capabilities, the ability to multi-task, and an approach that places relationships at the center of the work.



I. Instructor Team Logistics

  • Assign, schedule, and manage instructor teams (and substitutes) for Intonation’s programs and sites.  

  • Oversee communication with instructors around program logistics and operations

  • Monitor and approve instructor payroll (time reporting) together with Operations Manager


II.       Program Management and Site Relations

  • Create Annual and Seasonal program calendars to include core programs, direct enrollment, performance events, and recruitment events.

  • Assign, oversee, and support Site Liaisons (Program Managers) in order to maintain smooth program operations, ensure program quality, and sustain mutually beneficial relationships with program partners. Conduct bi-weekly site liaison meetings and regular 1:1 check-ins

  • Create and maintain systems to facilitate and monitor reporting and communication with site partners including check-ins throughout the program year and year-end meetings.

  • Oversee delivery and pick up of equipment to/from program sites together with Site Liaisons and Equipment Coordinator

  • Oversee Parent and families communications


III.    Program Marketing and Student Recruitment

  • Work with Marketing Coordinator to create and implement an annual program marketing and recruitment plan and calendar. Oversee recruitment activities including on-site events and online registration


IV.  Special Projects and Performances

  • Oversee Special Projects Coordinator in planning, budgeting, contracting, and managing special programs to include performances, recruitment events, program-wide events, recording sessions, one-day workshops, and community partnership activities.


V.    Contracting, Budgeting and Program Partnerships

  • Create and track individual program budgets, and master fiscal-year program budget. Conduct quarterly forecasting and build corrective action plans when needed.

  • PartnerRecruitment-Schedule and conduct phone calls and in-person meetings with potential program partners. Work with ED, EdD, Marketing, and Development to craft pitch, agenda, and accompanying materials

  • Manage central contracts with CPS, Chicago Park District, After School Matters (ASM), and Department of Family and Support Services together with support from Operations Manager and other departments   


VII. Strategic Planning (Program)

  • Work with Education Director and program staff to set and track annual program goals in accordance with Intonation’s mission, core values and strategic priorities.

  • Identify and implement strategies for continuous program improvement.  

  • Participate in broader efforts and conversations around collective issues and initiatives in Chicago’s arts education sector (Ingenuity, etc.)


VIII. Program Data and Online Registration


  • Create/setup, update, and manage, student, parent, band and sessions records in Salesforce. Ensure ongoing accuracy of all program information.

  • Provide instruction to staff on how to use Salesforce for their respective duties.  

  • Create and maintain live reports in Salesforce, checking for accuracy. Create ad hoc reports from a variety of sources as needed for grants, board meetings, and other organizational needs

  • Run audits on roster, attendance and retention and address issues with Site Liaisons.

  • Work with third party consultants on additional Salesforce development/enhancement and integration.

Active Network:

  • Create/setup, update, and manage program listings, registrations, payments, and refunds for direct enrollment programs in ACTIVE Camp & Class Manager, with support of Operations Manager.

Skills & Qualifications: 
  • Minimum 5 years experience in arts education and/or youth development

  • Minimum 2 years experience managing a team

  • Excellent verbal and written communication skills

  • Strong organization skills and attention to detail

  • Understanding and commitment to the mission, goals and values of Intonation

  • Computer proficiency a must-fluency in Windows, Mac, Google, Microsoft Word, Excel, Outlook and PowerPoint

  • Strong interpersonal skills and experience working with a variety of personalities.

  • Ability to multi-task, set priorities and time manage in a fast-paced and self-directed team environment

  • Familiarity with Chicago Public Schools (neighborhood, charters, selective enrollment, etc.) and The Chicago Park District

  • Availability to work some nights and weekends

  • Basic to intermediate experience with data platforms (Salesforce, Active) a plus

  • Background in music performance or pedagogy (traditional or non-traditional) a strong plus

  • Teaching experience a plus

  • Owning car a plus


Compensation & Benefits:

  • Salary  $45,000-$55,000, commensurate with experience

  • Health insurance coverage through Blue Cross Blue Shield, majority of premiums paid by employer

  • Paid time off (vacation, sick days, personal days)

  • Flexible work hours

To Apply: 

Interested Candidates should submit a cover letter and resume to Executive Director Mike Simons, No Phone Calls Please.


Intonation is an Equal Opportunity Employer and is committed to equity, diversity, and inclusion in all areas of the organization’s work.  People of color and those who reside or grew up in the mid-south side communities we serve are strongly encouraged to apply.

Contact Information
Contact Name: 
Mike Simons
Contact Email: 
Program Director | Chicago Artists Resource


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