Play and Learning Supervisor

Submitted by cpatyk on Mon, 06/11/2018 - 4:00pm

The Play and Learning Supervisor is responsible for ensuring the effective delivery of all exhibit and program facilitation for our museum visitors, including daily scheduling, supervision of staff and supportive training. He/she strives to create a welcoming, safe, accessible, playful, and educational experience in the museum to ensure and maintain exemplary guest service for CCM's families.

General Job Function: Ensures the complete and smooth operation of the museum during public hours, including daily supervision of Play and Learning Facilitators.

Requirements
Skills & Qualifications: 
  • Bachelor's Degree in education, theater, communications or other relevant field is preferred.
  • Minimum of two years of related experience, including supervisory experience in a fast paced, customer service environment is required.
  • A successful candidate will have comprehensive knowledge of the concepts, practices and compliance issues of personnel management; skill in effectively resolving difficult customer service and employee relations matters.
  • Comprehensive knowledge of and training in providing excellent guest service and strong effective communication (both writen and verbal) and organizational skills.
  • Ability to handle multiple tasks simultaneously
  • Ability to exercise sound judgment in emergency situations and respond with appropriate action.
  • Stamina and physical endurance to work on the museum floor most of the day maintaining quality interaction with museum visitors.
  • Experience working with children and families from diverse backgrounds.
  • Proficiency with Microsoft Excel and Word programs.
  • Ability to represent Chicaog Children's Museum in a professional manner at all times.

 

This is a part-time, non-exempt position. Hours include weekday, weekends and evenings to be determined by museum needs.

To Apply: 

Please send cover letters and resumes to LaWandaM@chicagochildrensmuseum.org

Visit our website at http://chicagochildrensmuseum.atsondemand.com to view all of our open positions and apply on line.

Contact Information
Contact Name: 
LaWanda May